If you are using a Windows computer and haven't installed HomeSafe View yet, follow this article instead: Installing the software Download the software To find your recorder's reset code, connect the recorder to your router (if you have not yet done so) and install and run the software on your computer.
The reset code itself is a unique 12 character string that is generated by the unique hardware identifier of the network interface of the device, known as the MAC address.Įxcerpt from the Hardware Quick Set Up Guide
The reset code on new recorders is acquired primarily by using the relevant client software on a Windows PC or Mac computers. Other methods exist, but they usually require a level of networking knowledge over what we expect customers need to operate their system.
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